to identify if it’sĪ integration issue between outlook for mac and lync for mac, i need to confirm the following information for further investigating:ġ. I have read the whole thread and understand that you’re encountering an issue that outlook for mac become unresponsive to mouse or keyboard actions when viewing an email from external contacts and running lync for mac at the same time. If there is a way to private message i can tell you the external domain that i am running into issue with. It works fine on most external email contacts, but there are some that sync will just increase the cpu to 100% and need to quit to use it. About "only happen with certain domains", could you confirm if Outlook 2016 for Mac will work properly when viewing the email from some specific external contacts? Is there any other user encountering the same issue?Ĥ. I think it is when sync is trying to show the user status in the email but cannot confirm.ģ. I am unable to confirm with another mac as I need to be on vpn for the issue to occur. Does the issue occur when using another Mac?
Testin microsoft lync app for mac how to#
I am not sure how to check this, but i am running office 2016 from downloading it off 365 website with my corporate emailĢ.
If you are a global admin of your organization, could you please tell us what's the Office 365 environment, pure Office 365, ADFS, Hybrid?
Thanks for the response, I put some of the responses inline but need some assistance in getting all of the required details:ġ.
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